Each order is delivered to the delivery address indicated by the Customer. The responsibility for the goods passes to the Customer upon receipt by the carrier. Shipping and delivery costs are charged to the buyer and are included in the amount indicated in the order confirmation.
The products offered are generally available in stock or as indicated for a single item.
For deliveries in Switzerland, VAT is already included in the purchase price advertised for each item. The total final cost of the order includes the shipping costs listed in the cart and specified on the invoice.
Shipping costs are different depending on the delivery address and the customer's country. All orders are shipped from Switzerland in discreet and anonymous packaging. In case of shipment outside Switzerland, the buyer is responsible for the import part which will be paid separately by the customer upon receipt of the package through the transport company in charge. We reserve the right to change the list and shipping conditions and the price at any time and without notice.
Shipping costs for domestic orders (Switzerland) are calculated by weight and size. Orders over CHF 99.00 shipped on Swiss soil to end customers enjoy free shipping.
Orders over CHF 299.00 shipped on Swiss soil to distributors and / or resellers enjoy free shipping.
For international shipments (Europe and worldwide) the actual costs are based on the country and weight of each shipment. The products are sold ex works in our warehouse, the delivery of the products to the forwarder designated for shipment concludes the sales contract and the order is considered concluded. No rights can be advanced in the event of loss or non-delivery by the shipping service for reasons attributable to the shipping service itself or to customs problems that may occur during importation into the buyer's country. For international shipments, the minimum amount to qualify for free shipping is 199.00 CHF.
Each shipment of goods includes a tracking number and / or proof of dispatch, the same are proof of shipment.
The liability of the company is limited with regard to transport mirroring the contractual conditions of the carrier to which the company delivers the goods for the transport / shipping service.